– Respond to automated alerts and execute playbooks.
-Manage ongoing incidents, using your understanding of Shopify to involve the right teams and resolve as quickly as possible.
– Clean up the noise in our signals, ensuring we can get an understanding of the system and debug a problem easily.
– Set the standards with teams for building resilient, debuggable systems.
Ensure we never fail for the same reason twice.
– Follow up on each incident to ensure the appropriate action items are in place and prioritized.
– Help teams build tools to automate the toil of on call duties.
This is a software engineering role at its core, and candidates are expected to have software engineering experience.
You will need to work core HST hours (10-4 HST), and preferably physically located in Hawaii.
Email me at email@example.com for questions
To apply for this job please visit www.shopify.com.