Technician IT Security Operations

Website BankofHawaii Bank of Hawaii

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Under the direction of the Manager, responsible for day to day information security operations activities as outlined below.  Also provides enterprise-wide, risk based security and continuity capabilities to meet changing internal and external security threats. If applicable or appropriate, assists in business unit’s compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

1. Security Monitoring

  • Monitors IT security controls (Data Loss Prevention, IDS/IPS, Endpoint Protection, Email Security, & SIEM.)
  • Monitors system security threat levels and develops appropriate alerting and reporting processes. Acts as an escalation point for security incidents.  Initiates and executes incidence response procedures for information security events.
  • Monitors external sources of IT security and threat intelligence information to gain the latest insight into current threats.
  • Monitors trends and new developments in IT security.
  • Logs and tracks security issues, responds to questions/support requests, and meets established service levels.  Reports information security metrics and data to management.  Provides detailed and thorough written analysis results for security incidents/events to appropriate parties.
  • Assists with containment of threats and remediation of environment during or after an incident.

2. Security Operations Support

  • Administers and supports IT security systems, including, but not limited to, system administration, configuration management, and vulnerability management.
  • Logs and tracks security issues, responds to questions/support requests, and meets established service levels.  Reports information security metrics and data to management.  Provides detailed and thorough written analysis results for security incidents/events to appropriate parties.
  • Assists with containment of threats and remediation of environment during or after an incident.
  • Implements security updates and enhancements in accordance with corporate policies and Information Technology (IT) standards.
  • Assists in security system updates, and ensures processes are in place so similar updates are applied to underlying infrastructure and associated interfaces.
  • Maintains documentation of security procedures, security system configuration standards, maintenance, and upgrades.  Maintains knowledge of assigned products and services.
  • Follows risk management guidelines and procedures, and ensures compliance with applicable BOH policies.

3. Implementation

  • Implements and maintains security systems as specified by a given set of requirements.
  • Ensures systems configuration changes produced individually or by vendors adheres to the Bank’s standards and applicable business requirements.
  • Develops and maintains documentation of all technical development and subsequent revisions.
  • Maintains and enhances third-party software.
  • Plans and executes security application and systems installations and upgrades, including security and program configuration and maintenance for business applications and databases in production, development, test, and disaster recovery environments.

4. Vendor Management

  • Coordinates with and maintains highly collaborative relationships with vendors.

5. Leadership

  • Participates in team events and projects.
  • Supports Information Security Operations Center members with new projects and information security initiatives.
  • Educates users on security systems and processes, and acts as an IT security consultant.
  • Provides cross training with other team members to maintain effective back up.
  • Participates in the evaluation and implementation of new security technology. Takes initiative to become educated and knowledgeable on security topics.
  • Develops and communicates career goals to management, works with management to develop plan for achieving career objectives.
  • Participates in interviews and selection of prospective new staff members.

MINIMUM QUALIFICATIONS:

1.  Education:  Bachelor’s degree in computer science or management information systems from an accredited institution or equivalent work experience.

2.   Experience: Requires minimum of 6 years of related work experience in information technology.

3.   Technical Skills:  Demonstrated proficiency and expertise with personal computers in a networked environment and with Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software.  Knowledge of or ability to use Bank software and systems.  In addition, should have most or all the following knowledge and experience:

  • Microsoft, Cisco, ISC2, SANs, CompTIA certifications preferred, but not required.
  • Microsoft Active Directory and Domain Administration.
  • Basic networking Knowledge (Cisco IOS, routing, switching, firewalls.)
  • Basic knowledge and experience in Windows systems administration, systems monitoring, troubleshooting, installing and configuring Windows, and patching and securing the Windows Operating System.
  • Basic knowledge of server virtualization concepts, imaging, and configuration management.
  • Basic scripting knowledge such as Windows PowerShell, VBScript, and DOS. Basic Linux/Unix knowledge.
  • Basic Virtual Environment knowledge.
  • Knowledge and understanding of industry trends and new technologies and ability to apply this to day-to-day work activities.

4.     Other Job Qualifications:

  • Excellent oral and written communication skills.
  • Effective interpersonal skills and collaborative style to include teamwork and team building ability.
  • Ability to work independently and drive assigned tasks through to completion.
  • Effective conflict management and negotiating skills.
  • A self-starter with a strong willingness to learn and accept instruction.
  • Capacity to take initiative, and ability to accept change and adapt to shifting priorities.
  • Willingness to identify problems and come up with creative solutions.
  • Willingness to become a ‘subject matter expert’ in multiple support areas.
  • Possess critical thinking, analytical ability, and problem solving skills. Able to think and react positively and professionally even in stressful situations.
  • Effective time management and prioritization skills.
  • Ability to work flexible hours including holidays, weekends and evenings as needed and assigned.

We are committed to fully complying in letter and in spirit with all Equal Opportunity Employment and Affirmative Action laws and regulations. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, including gender identity or expression, sexual orientation, national origin, citizenship, ancestry, age, marital status, genetic information, domestic or sexual violence victim status, disability, protected veteran status or any other status protected by federal, state or local law. We also foster a drug-free work environment.

To apply for this job please visit fa-enlf-saasfaprod1.fa.ocs.oraclecloud.com.